CANCELLATION POLICY

Non Refundable Rates 

When the hotel receives your reservation, the total amount will be charged on your card. No refund will be made in case of cancellation, early departure or no-show (the reservation is kept up to the 1st night). If the charge to your card is denied, the hotel will cancel your reservation.

Flexible Rates

Free cancellations up to 2 days before the arrival date. For cancellations made 2 days or less before arrival, or in case of no-show or early departure, the hotel will charge 100% of the stay to the credit card provided. If payment is denied, the hotel will cancel your reservation.

Credit Card

The credit card provided by the time of booking must be presented at check in time.

The hotel reserves the right to pre-authorize the credit card provided and charge the first night 7 days prior to arrival. If the credit card is not valid, the reservation will be automatically cancelled.

CHILDREN AND EXTRA BED

The hotel offers free cots for children up to 2 years old.

Children up to 2 years enjoy the free stay sharing the bed with the adults.

The price for an extra bed in a room is 20€ per night (for accommodation-only stays) and 35€ (for bed and breakfast stays). This supplement is automatically added to the rate and is included in the total price of the stay that appears in the confirmation of your reservation.

Cots and extra beds are subject to availability. There may be a maximum of one extra cot or bed per room.

CHECK IN AND CHECK OUT

Check-in time is 3pm. Check-out time is 12pm.

TAXES

Room rates include 10% VAT.

City tax of 1,87€ per person and night is not included on the rate. Tax is applicable for a maximum of 7 consecutive days. Up to 16 years old are excluded to pay the city tax. City tax will be paid at the moment of the check out.

CHECK IN AND CHECK OUT

Check-in time is 3pm. Check-out time is 12pm.

PETS

Pets are not allowed in all hotel premises. Only guide dogs are accepted.

TAX DATA

MERCER BORIA BCN, S.L

B-65507113

C/ Boria 24-26. 08003 Barcelona (Spain)

Tel. +34 93 295 58 93

boriabcn@boriabcn.com

Turisme de Catalunya Registration Number: EB-00192